Frequently Asked Questions
Refer to the size chart on each product page. Focus on shoulder, bust, and hip measurements — these are the most important for a flattering fit.
For puff shoulder designs, the measurement refers to the base shoulder seam only, not including the puff volume (usually adds around 1–1.5 inch visually).
Not at all. Our fabrics are carefully selected to be color-safe, non-shrinking, and easy to care for. No special handling needed — just wear and wash worry-free.
Yes, you will — but here’s a tip! Each color has its own real-life variation image you can view when selecting the color.
Campaign images are shot with lighting to create mood, so for the most accurate tone, always refer to the variation photo.
No worries at all — it happens! Just drop us an email at rayasplaid@gmail.com, and our customer service team will be happy to assist. We usually respond super quickly 💌
Oh no, we're so sorry 😢 Sometimes our fulfilment team processes a high volume of orders and mistakes can happen. But don’t worry — we’ll make it right. Just email us at rayasplaid@gmail.com, and we’ll arrange a replacement as soon as possible.
P.S. Please don’t leave us a bad rating 🙈 — give us a chance to fix it for you!
It’s okay — we understand. If you wish to make a change or no longer want the item, just let us know. As long as the item hasn’t been worn or washed, we’re happy to assist with a return, exchange, or cancellation, no hard feelings 💌